Effective Date: April 1, 2025

Welcome to Rockbrook Pool! We are committed to protecting your privacy and ensuring you have a safe experience while enjoying our pool and related services. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if registering or purchasing passes)

Usage Information:

• IP address
• Browser type
• Device information
• Pages visited on our website

Photos and Videos:
Occasionally, we may take photos or videos at the pool for promotional purposes. We will seek consent where appropriate.

How We Use Your Information

We use your information to:

• Process membership applications and payments
• Provide customer service and respond to inquiries
• Notify you about schedule changes, events, or closures
• Improve our website and services
• Share promotional updates (with your consent)

How We Share Information

We do not sell your information. We may share information only:

• With third-party service providers (e.g., payment processors)
• If required by law or to protect our legal rights
• With your explicit consent (e.g., newsletter signups)

Data Security

We take reasonable steps to protect your personal information through secure systems and restricted access. However, no method of transmission over the internet is 100% secure.

Your Choices

• You may opt out of communications at any time.
• You can request access, correction, or deletion of your personal information by contacting us at information@rockbrookpool.com.
• For our texting services, by texting the keywords to the numbers to OPT IN, you agree to receive automated informational messages. Terms and privacy policy can be found here at the bottom of the webpage. You may receive up to 5 msgs per month. Txt and data rates may apply. Reply STOP to END or HELP for help.

Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. Parents or guardians who believe we have collected such information can contact us to request its deletion.

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on our website with a revised effective date.

Contact Us

If you have questions or concerns about this policy, please contact:

Rockbrook Pool

information@rockbrookpool.com

10800 West Center Road, Omaha, NE 68144

In Season Phone: 402-861-5780

Please remember that the pool board is comprised of volunteers and that we will get back to you as soon as we are able.

Thank You!

Rockbrook Pool Board